Contact us
Questions about products, orders or trade?
Use the details below or the contact form to reach PlasticPackers.co.uk. We’re happy to help with sizing, availability, bulk pricing or anything else related to plastic packers.
📦 Order questions
📏 Size & thickness guidance
🤝 Trade & bulk enquiries
How to reach us
We aim to respond promptly during support hours, especially for live orders or time-sensitive installs.
- support@plasticpackers.co.uk
- Support hours
- 9 am–6 pm (UK time), Monday–Friday
- Typical response time
- Within a working day for most enquiries. During busy periods, order-related questions are prioritised.
Quick links
Send us a message
Fill in the form and we’ll get back to you as soon as we can.
🔒 Secure checkout: Payments are processed via trusted providers.
💳 Cards & BACS: Multiple payment options to suit your workflow.
🚚 Tracked delivery: Orders are shipped on tracked services where available.
📦 Packed for transit: Orders are packed with care to protect your products.
Before you message, this might help
Here are a few quick answers to common questions. For more, see the full FAQ page.
How soon will I get a reply?
We aim to respond within a working day during our support hours (9 am–6 pm UK time). Order-related questions are prioritised.
How do I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking details where available.
Do you ship outside the UK?
No, at the moment we only ship within the UK. If this changes in future, we’ll update our website.
What customers say
“Quick to respond when we had a query about a shipment—sorted without fuss.”
“Helpful when we weren’t sure which sizes would suit a particular door frame job.”
“Easy to contact, clear communication and the packers arrived when expected.”
Ready to get what you need?
Browse the full range of Plastic Packers products to find the right packaging solution for your needs.